Help when you need it

Support for your journey

Dyson Harness is open source and evolving quickly. Start with the community, and choose enterprise support when your team needs a more direct path to help.

Open channel / support desk

Every way to reach us

Start in public if you can — the community answers fastest and the answer helps the next person too. When you need a real person, the support desk is one card away.

Community support

GitHub issues

Basic support is free and best effort. Search existing discussions or open a GitHub issue with a clear description, reproduction steps, and relevant logs so the community can help you get unstuck.

Visit GitHub issues

Community chat

Join the Discord

Meet the community and compare notes. Discord is the place for quick questions, work-in-progress screenshots, and finding out how other people run their agents.

Join Discord

Direct contact

Email the support desk

Questions, feedback, or something that does not belong in public? Send a note and we will help you find the next step. Usually the fastest route to a real person.

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Enterprise support

More confidence for production

Enterprise support is available either through GitHub Sponsors or a future dedicated support plan. These options are intended for teams that need a more reliable support relationship around their Dyson Harness use.

Explore GitHub Sponsors

Need a place to start?

Explore the documentation

Find setup guidance, usage details, and troubleshooting information in the Dyson Harness docs.

Browse the docs

Before you open an issue

Help us help you faster

Include your operating system, Dyson Harness version or commit, provider details, what you expected, and what happened instead. Please remove secrets and personal data from logs before sharing them.

Open a support issue